PARTS DEPARTMENT

“ ” I’m really happy with my Dodge Ram 1500 Quad Cab and with how I was treated throughout the whole process. Kevin “KJ” Cornier was completely clear and open with me — no secrets, no BS, just honest and straight to the point. He genuinely listened and kept things moving smoothly from start to...

“ ” To be honest. Kevin took really good care of us with the sales process. Also, the sales manager Bertram came out to ensure our process was streamlined. Overall they were very helpful and answering every one of our questions plus took care of any concerns we had during the sales process. Thank you...

“ ” I had a great experience purchasing my car last week, and Kevin (KJ) Cornier played a huge role in making it so positive. From the beginning, Kevin truly listened to my wants and needs, rather than trying to push me into something that didn’t fit. He was attentive, knowledgeable, and very...

“ ” The team at Bates Nissan made my car-buying experience very smooth and enjoyable. I briefly chatted with the staff about available cars, made a selection, and then sat back and let the team of professionals do their work. The finance department was very transparent in providing options, which added...

“ ” I had a really great experience with Bates. I was in the market for a new vehicle and they delivered. After speaking to Mr. Josh Snyder, the Internet Sales Manager, he assured me that the price listed on their website was the price, plus TTL, I was going to pay. I was not pressured or made to feel,...

“ ” Very nice place

“ ” Had a very pleasant experience here! Clay, Christy, and the rest of the team made me feel like family! Couldn’t ask for a better team. Much better experience than that *other* Nissan dealer a few towns over

“ ” Ramon sales thanks you soooo much!

“ ” Tremayne Evans is hands down one of the best car salesmen at Bates Nissan in Killeen, Texas. His professionalism, product knowledge, and genuine care for his customers truly set him apart. He takes the time to listen, explains every step of the process clearly, and made sure we left confident and...

“ ” Great place thanx for everything!!!

“ ” Our experience with Jiovanni was one of the best ones we’ve had buying a car! He was so resourceful in accommodating our needs.

“ ” Jiovanni and Bertram were super easy to deal with from the moment we walked on the lot to signing the papers. Honest individuals.

“ ” Kevin "KJ" Cormier was awesome to deal with. No bs and to the point, which is what I like. Thanks, KJ.

“ ” The Service Advisor Alex Dickerson, demonstrates the core values of ethics, tenacity, and perseverance in doing business, and business operations. The Service Advisor Harolyn Humphrey, demonstrates the core values of altruism, politeness, and prosocial communication skills. The Service Advisor...

“ ” Excellent service, as always. I took my vehicle for an oil change and Alex was awesome. He made sure I was well informed every step of the process. He provided me with additional information on service my vehicle would be needing soon and the price of the work. He was personable, knowledgeable, and...

“ ” Highly recommend KJ with Bates Nissan! He has great communication and willing to answer all of my questions! Everyone at the dealership is friendly and welcoming. Highly recommend KJ and all of the Bates Nissan crew! Thank you for making this the smoothest transaction to date!

“ ” I brought my 2025 Kicks in because of a recall involving the central dash display. I was able to get an early morning appointment (my preference) and the work was completed within 1 hour. The waiting area for customers was comfortable and coffee/snacks were available. The staff I encountered were...

“ ” Great and professional service

“ ” Fair and transparent dealership that will work with you. Tyler and Bertram were patient and worked with me on price.

“ ” (Translated by Google) I bought my first car there, and they provided excellent service. May I purchase another vehicle from them. My husband and I are very satisfied with the service they provided when we needed it most. (Original) Mi 1er carro lo compre allí, excelente atención. Dios permita...

“ ” KJ did a great job, let us check out car inventory. Easy going and knowledgeable. We purchased a 23 Nissan Rogue. Keep up the great work. We recently returned almost a year later and bought a Nissan Kicks and Once again KJ (assisted by Michael) did a fantactic job. Highly recommend.

“ ” I recently purchased a Pathfinder from Bates Nissan. I had previously purchased a Rogue so I already knew this dealership was pretty great. I did however previously buy a lease from Garlyn Shelton in Temple. My sales representative was James and when the time was approaching to turn the car in or...

“ ” Nice people, great service

“ ” Have them install my license plates when they came in.

“ ” It was pouring rain that day and after it stopped we decided to stop by at Bates Nissan because I've been eyeing the Pathfinder. They were about to close that day but KEVIN " KJ " CORNIER was happy to assist us. Actually, I was planning on buying a car by Oct-Nov😅. The negotiation went smooth so...

“ ” We went here right when they was about to close. Kevin helped my wife and i looked at the car we wanted. He was professional, kind, honest, and all around great sales man.

“ ” I recently purchased a car with the help of Tyler, and I couldn't be more satisfied with the experience! From the moment I walked into the dealership, Tyler was welcoming and attentive. He took the time to understand my needs and preferences, guiding me through the options without any pressure....

“ ” Great experience, if you need a car look for Mike V. He will do his best and work with you. Friendly staff comfortable atmosphere. Highly recommend Mike V.

“ ” Kevin "KJ" was our salesperson and he was great to work with. He listened to what we wanted and went to work with the help of his manager, Bertram. We visited Monday, they located the exact car we were looking for and had it there Tuesday morning. The deal was a smooth process and we took delivery...

“ ” Went in for a recall service and the Bates team was wonderful!

“ ” Bates Nissan is the best. Excellent customer service. Friendly staff in both sales and service. Highly recommend them.

“ ” My second vehicle purchase would definitely recommend. Great experience, no hassle, awesome sales team and service. I wouldn’t waste my time anywhere else.

“ ” The service advisor David Venezuela is the personification of Excellence in achieving superb customer satisfaction he will go above and beyond the Call of Duty to meet customers needs I highly recommend that he is nominated for employee of the year or service advisor of the year meritors pay...

“ ” Absolutely love my experience.. I recommend to everyone go see Micheal Veal. He is a great Guy and will get in the car u want. Everyone at Nissan Bates is Super friendly.

“ ” KJ and Bertram were solid while assisting me in purchasing a new vehicle

“ ” Alex is pure class & embodies the highest level of customer service you can only hope for.

“ ” I had to take my truck in this week to this location due to information from my Nissan app and my vehicle not starting. The service representative was David and I am used to being able to receive updates or get in contact with the representative taking care of my vehicle. This was not the case...

“ ” Bates Nissan To provide an update, after entering complaint, another manager Josh reached out to schedule the tint service for my new car and did confirm that the tint has warranty with the shop tinting. Josh also allowed me to drive my car myself to the tint shop. On 11/25/25 I had to buy a new...

“ ” They took advantage of the fact that I was recovering from major surgery and had to walk with a back brace and walker and was able to distract me when I asked the purchase price of a older vehicle. They ripped me off badly and I am disgusted with myself for not realizing it until it was way too...

“ ” To provide an update, I did contact Bates about the issues I had experienced, and luckily the sales manager named Josh reached out and set up the day for the tint service to my car, and provided me with option to drive my own car myself to the tint shop. This felt like an accomplishment specially...

“ ” A MAN BY THE NAME NATE NEED TO BE REPLACE FROM HIS POSITION ASAP NOW

“ ” MANAGER BY THE NAME NATE NEED TO BE REPLACE i bought a Chevrolet spark.they put two front tires on the car. I noticed that the front left tire i constantly kept putting air in the tire so I went back to Dennis eakin about the issue so the man at the desk where you check your can in for service said...

“ ” Went in for an appt for oil change and tire rotation and ended up sitting for over 2 hours. No updates until advisor comes out and states can't rotate tires due to lug nuts swollen and if they took them off abd broke them I'd have to pay for new ones. Refused becaus never heard such a thing since...